Frequently Asked Questions | Natural Aromatherapy & Home Fragrance UK

Frequently Asked Questions

Welcome to our FAQ page. Here you'll find answers to common questions about our natural aromatherapy home fragrance products, including essential oil candles, wax melts, reed diffusers, room and linen sprays, yoga mat sprays and essential oil blends.

At Nicki's Aromatics, every product is handmade in small batches in our Glasgow home studio using pure essential oils and plant-based ingredients. We never use synthetic fragrance oils, creating natural home fragrances designed to support relaxation, wellbeing and mindful living.

Whether you're looking for vegan candles, reed diffuser refills, sleep-friendly scents, aromatherapy gifts or advice on choosing the right essential oil blend, you'll find helpful information below.

Essential Oil Candles

Are your candles scented with essential oils or fragrance oils?

All Nicki's Aromatics candles are scented using pure essential oils. We never use synthetic fragrance oils, phthalates or parabens. Our candles are designed to bring the benefits of aromatherapy into your home using natural plant-based ingredients.

What wax do you use in your candles?

Our candles are made using a blend of coconut and rapeseed wax. This renewable, plant-based wax burns cleanly, works beautifully with essential oils and offers a more sustainable alternative to paraffin wax.

How long do your candles burn for?

Our candles are designed to provide many hours of aromatherapy enjoyment. For best results, allow the wax to melt fully across the surface during the first burn and trim the wick before each use.

Are your candles vegan?

Yes. All Nicki's Aromatics products are vegan-friendly and cruelty-free, with no animal-derived ingredients.


Wax Melts

What makes your wax melts different?

Our wax melts are handcrafted in small batches in our home studio in Glasgow using coconut and rapeseed wax and pure essential oils. Unlike many wax melts, they contain no synthetic fragrance oils.

How long do wax melts last?

The longevity of a wax melt depends on the blend and warmer used, but each melt is designed to provide hours of natural fragrance and aromatherapy benefits.

Do your wax melts contain dyes or glitter?

No. We focus on natural ingredients and use botanicals in selected products rather than artificial dyes or glitter.


Reed Diffusers & Refills

How long do your reed diffusers last?

Our 120ml reed diffusers typically last for over three months, depending on room temperature, airflow and how often the reeds are turned.

How often should I turn the reeds?

We recommend not turning the reeds too frequently.  Only turn them when you no longer smell the scent. 

Do you offer reed diffuser refills?

Yes. Our reed diffuser refills are a more sustainable way to continue enjoying your favourite scents while reusing your existing diffuser bottle.  Each refill comes with four black fibre reeds.

Why can't I smell my reed diffuser anymore?

This is often known as scent fatigue. Try turning the reeds, moving the diffuser to a different room or asking someone else if they can still detect the fragrance.


Room, Linen & Yoga Mat Sprays

Are your room and linen sprays safe for fabrics?

Our sprays are designed for use around the home and on many fabrics. We recommend patch testing on an inconspicuous area first, particularly on delicate or light-coloured materials.

Can I use your sprays on pillows and bedding?

Many customers enjoy using our lavender and sleep-focused blends on bedding before bedtime. Always patch test first.

What is a yoga mat spray?

A yoga mat spray helps refresh and clean your mat between practices while adding a gentle aromatherapy experience. Our sprays are blended with essential oils chosen to support focus, grounding and wellbeing.

How do I use a yoga mat spray?

Lightly mist your mat after practice and wipe clean with a damp cloth. Allow the mat to dry before rolling it up.


Aromatherapy & Wellbeing

What are the benefits of essential oils?

Essential oils have been used for centuries to support relaxation, focus, mood and wellbeing. Different oils offer different aromatic properties, helping create rituals that support everyday self-care.

Which essential oils are best for sleep?

Lavender, chamomile, rosewood and clary sage are popular choices for creating a calming bedtime atmosphere.

Which scents are best for relaxation?

Many people find lavender, bergamot and cedarwood particularly helpful for creating a peaceful environment.

Can aromatherapy help with stress?

While aromatherapy is not a medical treatment, many people use essential oils as part of their relaxation and wellbeing routines.


Sustainability & Ingredients

Why do you use coconut and rapeseed wax instead of soy wax?

We chose coconut and rapeseed wax because it is renewable, biodegradable and offers excellent performance with essential oils. Rapeseed is also widely grown in Europe, helping reduce transportation miles.

Are your products environmentally friendly?

Sustainability is at the heart of Nicki's Aromatics. We use plant-based ingredients, recyclable packaging, reusable glass containers and small-batch production methods wherever possible.

Are your products plastic-free?

We aim to minimise plastic wherever possible and continually review our packaging choices to reduce environmental impact.

Are all your products vegan and cruelty-free?

Yes. Every product in our collection is vegan-friendly and cruelty-free.


Ordering & Delivery

Where are your products made?

All Nicki's Aromatics products are handmade in small batches in our Glasgow home studio.

Do you deliver throughout the UK?

Yes. We ship our products throughout the UK.

Do you offer international shipping?

We currently ship to selected international destinations and plan to expand availability as regulations and logistics allow.

Are your products suitable as gifts?

Absolutely. Our collections make thoughtful gifts for birthdays, housewarmings, self-care occasions and anyone who enjoys natural home fragrance and aromatherapy.